IWe collect several different types of information for various purposes to provide and improve our service to you.

While using our Site or interacting with our ads on Meta platforms (Facebook/Instagram), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

• Full Name
  
• Email address
  
• Phone number / WhatsApp / Telegram
  
• Company Name and Vessel Name
  
• Technical details regarding ship repair requirements
  

We use the collected data for various purposes:

• To provide and maintain our ship repair and technical audit services.
  
• To provide cost estimates (quotations) within 24 hours as requested.
  
• To notify you about changes to our services.
  
• To provide customer support and communication with superintendents/ship owners.
  
• To monitor the usage of the Site and improve user experience.
  
• To provide you with news, special offers, and general information about our services (if you have opted-in).
  

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

• We need to perform a contract with you.
  
• You have given us permission to do so.
  
• The processing is in our legitimate interests and it is not overridden by your rights.
  
• To comply with the law.
  

VLPACIFIC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Your information may be transferred to — and maintained on — computers located outside of your state, province, or country where the data protection laws may differ from those of your jurisdiction. By submitting your information, you consent to this transfer.

We do not sell or rent your personal data to third parties. We may disclose your personal data in the following situations:

• Service Providers: We may employ third-party companies (e.g., Meta Pixel, Google Analytics) to monitor and analyze the use of our Site.
  
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  

The security of your data is important to us but remember that no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your Personal Data.

Depending on your location, you may have the following rights:

• The right to access, update, or delete the information we have on you.
  
• The right of rectification.
  
• The right to object or restrict processing.
  
• The right to data portability.
  

We use cookies and similar tracking technologies (such as Meta Pixel) to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.